How we can help you?
What is Kaya?
Kaya is a digital investment platform focused on mutual funds, designed to make investing easy for everyone. To help investors improve their investment performance, Kaya has developed KayaSmart+, an AI-based auto-allocation feature available for free on the Kaya App Why did Kaya develop KayaSmart+? KayaSmart+ ...
Is PT Kaya Lautan Permata registered with the OJK?
Kaya has received official authorization from the Financial Services Authority (OJK) to operate as a Mutual Fund Selling Agent (APERD). PT Kaya Lautan Permata is officially registered and supervised by the OJK. https://reksadana.ojk.go.id/Public/APERDPublic.aspx?id=KLP69
Why invest in Kaya?
Safe and trusted, licensed and supervised by OJK, so that investment is more peaceful and protected. Practical investment without hassle, can be done anytime and anywhere directly from the application. KayaSmart+ helps allocate investments automatically by considering the risk profile of ...
Where can you find Kaya?
You can download the Kaya app through the App Store or other official download platforms.
Is investing in Kaya safe?
Kaya acts solely as an intermediary between investors and investment managers. All investments you make through Kaya are directly managed by the Investment Manager. You will also receive an e-mail confirming your mutual fund ownership directly from the Custodian Bank, and you can check the status of your investments ...
What is AKSes KSEI?
AKSes is a service provided by the Indonesian Central Securities Depository (KSEI) that allows investors to directly view their portfolios in the Indonesian capital market. KSEI offers this service to promote transparency and protection for investors. Through AKSes, investors can obtain mutual fund ownership reports from the Custodian Bank. ...
What will happen if Kaya ceases operations?
Don't worry, we do not hold your money or investments at Kaya. Kaya acts solely as an intermediary between investors and investment managers, providing services to help investors choose the right mutual funds based on their individual risk profiles. So, if Kaya ceases operations, your money and investments ...
What is the Goal-Based KAYA feature?
Goal-Based KAYA is a feature in Kaya that helps you plan your financial goals. It can assist in determining how much money you need to invest, over what period, and to achieve specific goals of your choice (such as buying a house, car, or saving for education, etc.).
Why does Kaya provide a questionnaire?
Kaya provides a questionnaire to determine each investor's risk profile type based on the results of the questionnaire. With the information obtained from this questionnaire, we can offer investment options that are most suited to each investor's risk profile.
Why are the questions in KAYA Goal-Based different?
Kaya provides different questions in Goal-Based Investment because we need specific information to determine what you want, the investment returns you need, and the time required to achieve your investment goals. With this data, we can help you determine how much money you need to invest and the time ...
What if the system crashes?
Don't worry! From time to time, we will update our system. Please try your transaction again after our update process is complete.
When is Customer Service open?
Kaya's Customer Service is open during stock market hours, Monday to Friday from 09:00 to 17:00 WIB, except on market holidays and/or public holidays recognized by the government.
How can I contact customer service?
You can contact our team via email and WhatsApp as follows: Email: care@investasikaya.co.id WhatsApp: +62818777708